Tongshan Liudadi E-Commerce Co., Ltd. treats your privacy as seriously as a well kept trail. This note was prepared by the developer name Liu Da Di Ecom and explains, in plain language, what information we see when you use this website or our services, why we see it and how we protect it. Please read the whole policy so the journey ahead is clear.
01Introduction
This privacy policy describes how information is handled by Tongshan Liudadi E-Commerce Co., Ltd., a company registered and operating from Room 207, Building 3, Anfa Community, Jiugong Avenue, Tongyang Town, Tongshan County, Xianning - 437600, China (CN). The word Company in this document means Tongshan Liudadi E-Commerce Co., Ltd. The words site and website mean the pages that appear under the web address www.liudadiecom.lat.
Online retail operations depend on trust. Our business helps sellers run marketplaces, yet we never assume that trust is given for free. This policy is one part of how we earn it. It sets out the choices we make about personal data and describes the same obligations in terms that everyone can follow, not only those who read legal text daily.
We recommend that you read this policy carefully before sending us any information through the contact form, before writing to our email address or before beginning a service agreement. If any part is unclear, you are welcome to ask us for a fuller explanation using the contact details near the end of this page.
02Scope of this policy
This policy covers personal data that is collected through the public website, through incoming mail and telephone messages, through the service discovery conversation and through the contracts and reports we exchange with clients during the term of an engagement.
The policy does not govern the websites or apps of the marketplaces to which we connect, such as shopping platforms or payment services. Those platforms publish their own privacy statements because they act as separate data controllers for their own systems. Where our work touches those platforms, we act only on the instructions of our client and within the rules that each platform already publishes.
This policy also does not cover the behavior of third party services that we do not operate, including any mail user agent a visitor chooses, any analytics service a client installs inside their own store, or any external link that a reader clicks from one of our pages.
03Personal data we collect
We keep the amount of personal data small and purposeful. In the course of normal use we may see the following kinds of information about identified or identifiable people.
Identity details such as a full name, a company name and a job title may be provided when a visitor fills in the contact form, writes to our address or introduces themselves on a scheduled call. Contact details such as an email address and a telephone number are collected for the obvious reason that we need a channel to reply to the enquiry or to deliver agreed work.
Business context information such as the name of an online store, the marketplace where it operates and a general description of the product category may be shared during an assessment walk. This kind of material is often trade related rather than personal, yet we treat it with the same care because it matters to our client.
Correspondence content, including the text of messages, call notes and the files attached to an email, may be stored for the purpose of answering the enquiry and then for fulfilling an agreement if one follows. We do not read personal message archives beyond what a client sends to us for the work.
04Automatic information
Like most websites, our hosting environment records a small set of technical data when a browser requests a page. This typically includes the internet protocol address of the device, the type of browser and operating system, the date and time of the visit, the referring page and the general region the request appears to come from.
This technical log is used to keep the site working, to diagnose faults when a page fails to load and to understand broad patterns such as which sections are read most often. We aggregate such signals so that we make decisions about the overall shape of the site rather than about any single visitor.
The Company does not combine this automated log with other records in order to single out an individual visitor, and we review the logs rarely and only when a technical problem is suspected. Where permitted by law, such review is limited to what is needed to protect the integrity of the service, the safety of users and the security of the systems.
05Sensitive data
We ask people not to send us categories of data that are regarded as sensitive under most privacy laws. These include information that reveals health, ethnicity, religious or philosophical views, political opinion, trade union membership, biometric identifiers, genetic material or a person sexual life orientation.
The work of an e-commerce operations partner rarely requires such information. If a client nevertheless includes sensitive material inside a message by mistake, we will delete or return that portion where it has no bearing on the service. Any accidental receipt does not expand what we are allowed to do with the data under this policy.
For similar reasons, we discourage sending full payment card numbers, national identity documents or account passwords through ordinary email. When purchases are needed, we recommend trusted invoicing and payment routes that the finance team can arrange on a call.
06Privacy for Children
The website and the services of the Company are directed at adult business owners and professional operators. They are not aimed at children, and we do not knowingly collect personal data from anyone under the age of sixteen.
If a parent or guardian believes that a child has sent us personal information, or that such information has reached us by some other route, that adult should tell us using the email address in the contact section. On receiving a verified request we will look for the material and delete it without unreasonable delay from our records and backups where that is technically possible.
Where a local law sets a different age threshold for consent, such as thirteen years in some jurisdictions, we apply the stricter limit that protects the young visitor more fully. The Company prefers to hold no data about children at all rather than to rely on fine legal margins.
We encourage parents to review the browsing guidance they give their family and to model good privacy habits, including the habit of asking before sharing an address or a name with any website.
07How personal data is used
The Company uses personal data only for purposes that a careful person would expect. The chief purpose is to respond to enquiries and to talk honestly about whether our operations services fit a particular store. Answering a question is a limited activity and does not imply that we will start processing store data beyond what is asked.
When an agreement is reached, we use the collected details to deliver the service. That delivery may involve opening a trusted connection to a client store, preparing listings, scheduling promotions and reviewing order feedback in line with the specific contract.
We also use contact information to send administrative messages such as a confirmation of a call, a report schedule or a notice about an update to this policy. Such messages are functional and not marketing by default. If we ever send a promotional note, it is separate, clearly labelled and easy to decline.
Aggregated, anonymized statistics that can no longer identify a person may be used to improve our methods, to prepare public content and to report in general terms on the service. Such statistics are not your personal data any more, because the link to you has been removed.
08Lawful basis for processing
When a privacy law such as the General Data Protection Regulation applies to a visitor, the Company processes personal data only where a lawful basis exists. A written or spoken request for a quote or a service forms a clear basis of consent and pre-contract steps; we act on what the enquirer asked us to do.
Once a contract is signed, processing supports the performance of that agreement, which includes the everyday work of managing listings, inventory visibility and marketplace correspondence on behalf of the client.
The legal obligations of the Company, including tax record keeping and anti fraud duties under applicable commercial law, provide a further basis for retaining certain records for a fixed period after an engagement ends.
Finally, the legitimate interest of the Company links to keep the site secure and to understand its own operations at an aggregate level, balanced against the rights and expectations of the people whose data is used. Where this balance depends on consent, we obtain it in advance and never assume it silently.
10Marketplace platform data
A large part of our service runs inside third party marketplace accounts that a client owns. For that work we receive access that the client grants under the rules of each platform. Personal data seen there, such as buyer delivery details inside an order, is used only to complete the specific fulfillment, return or support task the client asked us to handle.
We do not copy marketplace buyer data into our own long term storage except as needed for a short handling window, and we close unused access promptly when a client ends our role or changes a password. Where a platform offers a sub account with limited permissions, we recommend that route so the client keeps full control of the main account.
The rules of a platform sit above our own practices. If a platform forbids a particular kind of access or automation, we follow the platform first because our client account standing depends on it. That caution protects both the seller and the shopper at the end of the trail.
11Cross border transfer of data
Because the registered office of the Company is in China while clients and service providers may be located in other countries, some personal data can move across borders during ordinary work. Internet traffic routes internationally, and a store a client operates may itself store data in distant regions.
Such transfers are made only where a lawful mechanism exists, including standard contractual safeguards recognized by applicable regulation, clear consent where required, or the transfer as a necessary step to perform the contract the client requested. We look for providers with equivalent or stronger protections rather than weaker ones.
We identify the country that governs each written agreement so that both sides know where the record of that work will rest. If you would like the full list of regions where our main helpers store data, ask us in writing and we will set it out for the engagement in question.
12How long we keep your data
We keep personal data only as long as the purpose survives, then we delete it or make it anonymous. A simple enquiry that never becomes a contract is usually tidied away within twelve months of the last message, once there is no active conversation left to answer.
If an agreement is signed, records that prove the service and support tax duties are kept for the period required by commercial and tax law in the governing country, which is commonly a number of years from the close of the engagement. Within that window the data is used only for legal, financial or audit needs, never for marketing.
Backups and logs follow a similar clock: technical logs are rolled over on a fixed schedule, and backup copies are deleted on the schedule set by our hosting provider. At the end of every period the data is either destroyed securely or aggregated so that it no longer identifies anyone.
You may ask us to delete data earlier in line with a right described below, and where nothing in law prevents it we will honour that wish in a timely manner.
13How you are protected
Encryption and access control
The website is served over a secure connection so that the page you read cannot be altered in transit. Sensitive service documents are exchanged over channels with their own protection, and we keep the number of people who can see client data deliberately small.
Working practice
Team members follow a shared set of habits: strong and unique passwords, two factor authentication where the tool allows, locking devices when away and never discussing a client order detail where it can be overheard. Those habits are as important as any software.
Incident handling
If a breach is suspected, we respond with a clear sequence and, where the law requires it, notify the affected person and the relevant authority in good time, describing the facts in plain terms and the steps taken to limit the harm.
No security method is perfect, and we cannot promise that no incident will ever occur. What we do promise is attention: prompt detection, honest disclosure and the repair of any weak stretch of the trail rather than the hiding of it.
15Your rights over your data
Access and a copy
You may ask us to confirm whether we hold any personal data about you and to provide a reasonable copy of it in a plain, structured form, along with the purposes and the categories involved.
Correction and deletion
Where data is inaccurate or out of date, we will correct it. Where it is no longer needed for a lawful purpose, you may ask us to delete it, and we will honour that subject to legal retention duties.
Restriction and objection
You can ask us to pause processing during a review of accuracy or of consent, and you can object to processing that is based on a legitimate interest when your circumstances give a strong reason. Where we rely on a legitimate interest, we will weigh your position carefully against the task.
How to raise a request
Send the request to the email listed in the contact section and give enough detail for us to identify you without over-sharing. We will confirm receipt and reply within the period a governing law sets. You also have the right to raise a concern with a supervisory authority where one applies to you.
16Do Not Track and opt out signals
Some browsers send a Do Not Track signal that asks a site to reduce tracking. Because the Company does not build cross site profiles of visitors, there is no such profile collection to switch off when that signal arrives.
Where a separate choice applies, such as the decision to receive a promotional email or to join a newsletter, we record that choice without hiding the option. Every outreach message carries a working path to decline further copies of that kind.
Refusing any of these choices never changes the quality of the core service we deliver. You are not punished for asking for less attention; the quiet trail is a choice we respect.
17Links to other sites
This site may point to external destinations that help the reader, such as the public help centers of a marketplace or an official regulator. Once you leave the Company domain, that site becomes responsible for its own content and privacy choices.
We choose links with care and prefer official sources, yet we cannot vouch for every change made later on a remote page. We suggest you glance at the privacy statement of any external service before you hand it personal or store details.
A link on this site is not an endorsement of the wider practices of the target, and it does not let that target see personal data that we hold about you. Responsibility travels with the page you actually visit.
18Changes to this policy
We review this policy from time to time so that it stays accurate to the way the Company and the site actually work. When the change is more than a word or a date, we update the effective date shown at the top of the page and place the revised version where this one now stands.
For a substantial change that affects how your data is used, we will give extra notice, such as a clear banner on the homepage or a direct message to clients whose affairs are active at that moment. That courtesy gives you time to read and to object if you wish.
Your continued use of the site after a change that is reasonable and expected counts as acceptance of the updated note, while a material change to purpose would not be applied to earlier data without fresh and specific agreement.
19How to contact us
Questions, requests and concerns about privacy are welcome at any time. The developer name behind this note is Liu Da Di Ecom, and the business entity to write to is Tongshan Liudadi E-Commerce Co., Ltd.
Email: mail@liudadiecom.lat
Phone: +19595882573
Office: Room 207, Building 3, Anfa Community, Jiugong Avenue, Tongyang Town, Tongshan County, Xianning - 437600, China (CN)
Contact name in the records is Liu Zhengyu, who can be reached through the email and telephone lines above and who will route your note to the correct desk.
We aim to answer every privacy note with the same care we would hope for our own. Thank you for walking this page with us and for taking the time to understand how your data is kept safe by the Company.